RC
Returning customer, 480 USD cart, SMS consent
SMS in 20 minutes, no discount
Why this message. Loyal buyer with a high-value cart. A quick reminder is enough, so we keep your margin.
Recovery for Shopify, WooCommerce and Magento
Abandoned cart recovery that decides for every cart
Win back carts, checkouts and failed payments. CartAbandon picks the channel, the timing and the offer for each shopper, and shows what it recovered.
How the AI decides
Every shopper gets the message that fits, not the same email as everyone else
Most stores send one reminder to every cart. Loyal customers get coupons they did not need. Bargain hunters get no reason to come back. Failed cards get a marketing email instead of a payment fix. The Recovery Brain looks at each cart and makes four choices.
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Channel. Email, SMS, WhatsApp, web push or an offer when the shopper comes back to your store. Only channels the shopper agreed to.
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Timing. From 20 minutes to a few days, inside the shopper's local waking hours.
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Offer. None, free shipping, a percent or a fixed amount, always inside your margin rules.
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Message. Written by AI in your brand voice, with the right product, price and link.
RC
Returning customer, 480 USD cart
SMS
in 20 min
No discount
Why this message. Loyal buyer with a high-value cart. A quick reminder is enough, so we keep your margin.
FV
First visit, 70 USD cart
Email
in 4 hours
10 percent off
Why this message. New shopper who buys on sale. A small, single-use offer has the best chance to close.
CD
Card declined, insufficient funds
Payment link
near payday
No discount
Why this message. The shopper wants the order. The card is the problem, so we fix the payment, not the price.
It reads the signals you already have
Customer type and lifetime value, cart value, past discount use, consent per channel, time zone, device, how far they got (browse, cart, checkout, payment), the payment decline code and stock levels. You do not tag or segment anything by hand.
You set the limits, it stays inside them
Keep your margin: loyal customers get a nudge, not a coupon. Set a maximum discount, a minimum margin and lists of products or customers that never get a discount. Add quiet hours and a cap on how many messages a shopper can get in a week.
Every decision comes with a reason
Open any cart and read why it got that message, in plain English. "Returning customer, 3 past orders, never used a code. SMS consent. Sent a reminder in 20 minutes without a discount."
Every lost-revenue moment
One subscription covers every place your store loses a sale
Carts are only part of it. Revenue also slips away at checkout, at a declined card, at a sold-out size and when a regular buyer stops coming back. CartAbandon handles all of them in one place, with one set of guardrails.
Cart abandonment
Bring back shoppers who added items and left. They see their own cart, with one tap back to it.
first touch in 1 hour, email or SMSCheckout abandonment
Reach people who typed their email or phone at checkout and stopped. They were almost done, so a short, helpful message usually beats a coupon.
first touch in 30 minutesBrowse abandonment
Remind known shoppers about a product they looked at twice. A light touch, no discount by default.
next day, emailPrice drop
Let shoppers know when an item they viewed or carted gets cheaper, only when the new price still fits your margin.
on price change
Failed payment
Save orders when a card is declined. The shopper gets a secure link to update payment, and retries happen at the right time.
within minutes, transactional
Back in stock
Tell people the moment their size or color is back, in the order they asked, so stock is not oversold.
on restock, by consentSubscription dunning
Keep subscribers when a renewal charge fails. Works with Shopify subscription apps, Recharge and WooCommerce Subscriptions.
retries over 7 to 14 daysChurn recovery
Win back buyers who are late for their usual reorder. The timing comes from each customer's own buying rhythm.
at the predicted reorder dateExit intent
Catch a leaving visitor with a mobile-safe slide-in, and offer something only when the Recovery Brain says it is needed.
onsite, before they leaveRetargeting audiences
Send abandoned segments to your ad platforms as hashed lists, so your ads show the cart, not a random product.
synced dailyChannels with consent
Reach shoppers where they read, and only where they said yes
CartAbandon sends through the channel each shopper agreed to. If there is no SMS consent, it uses email. If an email went out an hour ago, it waits before a text. You never pay a per-message bill: SMS and WhatsApp are included in your plan limits.
| Channel | Best for | Consent |
|---|---|---|
| Most carts, longer messages, product images | Marketing consent or your local legal basis, one-click unsubscribe in every email | |
| SMS | High-value carts, fast decisions, checkout drop-offs | Recorded opt-in, STOP to opt out |
| Markets where shoppers prefer chat | WhatsApp opt-in, opt-out in every thread | |
| Web push | Returning browsers on desktop and Android | Browser permission |
| Onsite offer | Shoppers who come back or try to leave | Shown on your own store |
| Retargeting audiences | Ads to abandoned segments | Hashed lists, consent respected |
The consent record is always one click away
Every contact shows where consent came from, when, and for which channel. Unsubscribes and STOP replies apply right away across all flows. Quiet hours follow the shopper's time zone, not yours.
ROI panel
You see what recovery earned next to what it cost, every month
The first screen of your panel answers one question: is this paying for itself? It shows recovered revenue for the month next to your CartAbandon plan price, and the return as a simple multiple. You can split it by flow and by channel to see what works.
Recovered this month
7 840USD
CartAbandon cost
74USD
Return on plan
106xExample store with illustrative numbers. Run the estimate to see yours.
- Recovered this month. Orders linked to a recovery message or offer, inside an attribution window you choose.
- CartAbandon cost. Your flat plan price. No extra lines for messages, because there are none.
- Return on plan. Recovered revenue divided by plan price.
- Discount spend. How much margin went to recovery offers, so you can see the true cost.
Honest numbers, measured with holdouts
Some shoppers would have come back anyway. On Scale and Plus, a small holdout group gets no recovery messages, so the panel can show incremental revenue, the sales that happened because of CartAbandon. Clicked and bought is not the same as recovered, and we do not count it that way.
Holdout group, you pick the size
Attribution window, you pick the length
Plan cost, flat and known in advance
For the person who signs off
A tool you can approve in one meeting
If you sign off on spend, you want to know four things: what it returns, what it risks, what it costs and how you get out. Here are the answers.
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Return you can check. The ROI panel shows recovered revenue against plan price every month, measured with holdouts on Scale and Plus.
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Discount spend under control. Discounts have a ceiling, a margin floor and lists of products and customers that never get one. Discount spend has its own line in the panel.
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Compliance by default. Marketing messages go only to people with recorded consent. One-click unsubscribe, STOP handling and quiet hours are on from day one.
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Security your team can review. Shopper contact data is encrypted at rest. Roles control who sees what. Plus adds SSO, an audit log and a choice of EU or US data residency. The DPA is in the panel.
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A flat price. No percent of recovered revenue and no per-message bill. Cancel in the panel any time, and the plan runs to the end of the paid period.
A worked example, with assumed numbers
This is an example store, not a customer result. All numbers are assumptions to show the math.
Your own numbers will differ. The estimate on this page uses your order volume and average order value, and the ROI panel replaces estimates with measured results once your store is connected.
| Line | Example store |
|---|---|
| Orders per month | 2 000 |
| Average order value | 80 USD |
| Carts abandoned per month (assumed 70 percent abandonment) | about 4 670 |
| Revenue left in those carts | about 373 300 USD |
| Carts with a reachable, consented contact (assumed 35 percent) | about 1 630 |
| Recovery rate across flows (assumed 6 percent) | about 98 orders |
| Recovered revenue per month | about 7 840 USD |
| Growth plan, billed yearly | 74 USD per month |
| Return on plan | about 106 times |
Integrations
Connect your store in minutes, without a developer
CartAbandon reads carts, checkouts, orders and payment events from your store, and adds one small storefront script that loads after your page. The recovery logic runs on our servers, so your store stays fast.
Shopify
Install the app, approve access and pick your guardrails. Shopify subscription apps and Recharge are supported for dunning.
- 1Install from your Shopify admin
- 2Approve the requested access
- 3Set guardrails and turn on flows
WooCommerce
Connect with REST API keys. No heavy plugin running on your server, and WooCommerce Subscriptions is supported.
- 1Create read and write API keys
- 2Paste them into CartAbandon
- 3Add the storefront script and turn on flows
Magento
Connect Magento or Adobe Commerce with an integration token. Built for big catalogs, high-value carts and B2B checkouts.
- 1Create an integration in your admin
- 2Paste the access token
- 3Map roles and turn on flows
Running many stores
Agencies and multi-brand teams manage up to 10 stores from one panel on Plus, with ROI reports for each store and for the group.
See use cases
Compared with a typical stack
One subscription replaces four tools and four bills
Many stores recover sales with a patchwork: a single abandoned cart email, an email tool priced by list size, an SMS app that bills per message and a separate dunning tool. Each works on its own. None of them decides per cart, and nobody adds up what recovery really cost.
| Topic | Typical stack | CartAbandon |
|---|---|---|
| Who gets which message | Same flow for everyone | Decided per cart by the Recovery Brain |
| Discounts | Same code for every cart | Only when needed, capped by your margin rules |
| Pricing | Email priced by list size, SMS per message, dunning separate | One flat monthly price, SMS and WhatsApp included in limits |
| Channels | One or two per tool | Email, SMS, WhatsApp, push, onsite, audiences |
| Failed payments | Separate dunning tool, or nothing | Built in, decline code aware |
| Back in stock and price drop | Extra apps | Built in |
| Measurement | Clicks and opens per tool | Recovered revenue against plan price, with holdouts |
| Consent records | Spread across tools | One record per contact and channel |
Where the typical stack is fine
If you only need one reminder email and your list is small, a basic email tool can do the job. CartAbandon is built for stores that want each cart handled on its own terms and one honest number at the end of the month.
You might be thinking
Three fair questions, answered straight
"My platform already sends an abandoned checkout email."
It does, and it sends the same one to everyone. CartAbandon decides per cart and also covers payments, browsing, stock and churn. You can keep the built-in email running, and frequency caps stop shoppers from getting two reminders at once.
"AI will hand out discounts to people who would buy anyway."
It is built to do the opposite. Returning and high-intent shoppers get a reminder without an offer. Your caps, margin floor and no-discount lists apply to every decision, and the reason is logged.
"This sounds like another tool my team has to babysit."
Setup is connect, set guardrails, turn on flows. The AI drafts the first messages in your brand voice, and you approve the tone once. After that, the panel tells you what it did and what it earned.
Pricing
One flat price that does not grow with your list
Pick a plan by store size. Pay yearly and save 50 percent. There is no percent of recovered revenue and no bill per message. SMS and WhatsApp are included in your plan limits.
Starter
For stores up to about 1 000 orders a month.
Yearly: 24 USD per month, billed 288 USD yearly. Monthly: 49 USD per month.
- 1 store
- 300 recovered-cart attempts a month
- Email within those carts, 250 SMS a month
- Cart, checkout and browse flows
- Exit-intent offer
- AI-written messages in your brand voice
- ROI panel
Recommended for 1k to 5k orders
Choose Growth
Growth
For stores up to about 5 000 orders a month.
Yearly: 74 USD per month, billed 888 USD yearly. Monthly: 149 USD per month.
- Everything in Starter
- 1 500 recovered-cart attempts a month
- 1 000 SMS and 1 000 WhatsApp a month, web push
- Recovery Brain decisions per cart
- Discounts with margin guardrails, single-use codes
- Failed payment recovery
- Back in stock and price drop alerts
- A/B testing
Scale
For brands up to about 20 000 orders a month.
Yearly: 199 USD per month, billed 2 388 USD yearly. Monthly: 399 USD per month.
- Everything in Growth
- Up to 3 stores, 6 000 attempts a month
- 4 000 SMS and 4 000 WhatsApp a month
- Subscription dunning and churn recovery
- Retargeting audience sync
- Holdout groups for incremental revenue
- 5 seats with roles, API and webhooks
Plus
For high-volume brands and agencies.
Yearly: 499 USD per month, billed 5 988 USD yearly. Monthly: 999 USD per month.
- Everything in Scale
- Up to 10 stores, 25 000 attempts a month
- 15 000 SMS and 15 000 WhatsApp a month
- SSO, unlimited seats, audit log
- EU or US data residency
- 99.9 percent uptime SLA, priority support
- Custom decision rules and multi-store ROI reports
A recovered-cart attempt is a cart, checkout or payment that enters a recovery flow. At 80 percent of your limit you see an upgrade option. At 100 percent new attempts pause until the next period, and nothing is billed per message.
FAQ
Straight answers before you start
I already use Klaviyo or my platform's abandoned checkout email. Why add CartAbandon?
Because those send one flow to everyone. CartAbandon decides per cart which channel, timing and offer to use, and it also covers failed payments, browsing, back in stock and churn. It can run alongside your current tool, and frequency caps prevent double sends.
Will it give discounts to people who would buy anyway?
No. Returning and high-intent shoppers get a reminder without an offer. Discounts go only where the Recovery Brain expects them to change the outcome, and always inside your maximum discount, margin floor and no-discount lists.
Is it legal to text my customers?
Yes, when they agreed to it. CartAbandon sends marketing SMS and WhatsApp only to contacts with recorded consent, honors STOP replies right away and respects quiet hours in the shopper's time zone. The panel shows the consent record behind every send.
How do I know it pays for itself?
The ROI panel shows recovered revenue next to your plan price every month. On Scale and Plus, holdout groups measure the extra sales that happened because of CartAbandon, not just clicks followed by a purchase.
What happens if I hit my plan limit?
New recovery attempts pause until your next billing period, and messages already scheduled still go out. You see an upgrade option at 80 percent of your limit. Nothing is ever billed per message.
Does it slow down my store?
No. CartAbandon adds one small script that loads after your page. All recovery logic runs on our servers, not in the shopper's browser or on your store's server.
How long does setup take?
Most stores are live in under an hour. Connect your store, pick your guardrails and turn on flows. The AI drafts the first messages in your brand voice for you to review.
Can I cancel?
Yes, any time, in your panel. Your plan keeps running until the end of the period you paid for, and there is no exit fee.
Is there a free plan?
No. Every plan is a paid subscription. You can run a free revenue estimate for your store first, and an account shows the full report with one AI-written sample message.
Who writes the messages?
The AI drafts them in your brand voice, using your product names, prices and links. You set the tone, review the drafts and can edit any template. Your guardrails apply to every message.
Which stores is CartAbandon built for?
Shopify, WooCommerce and Magento stores, from small shops up to high-volume brands and agencies running many stores. Plans scale by recovered-cart attempts and number of stores.
What happens to my shoppers' data?
You own it. We process it only to run your recovery flows, encrypt contact details at rest and never sell it or use it to train AI models. A data processing agreement is in your panel, and data is deleted after you close your account.
Find out what your store is losing, then get it back
Enter your store URL and two numbers. In 20 seconds you see how much revenue is recoverable each month and how the Recovery Brain would handle your first cart.